Lucassen, T. & Schmettow, M. (2011). Improving credibility evaluations on Wikipedia. In Wiering, C. H., Pieters, J. M., Boer, H., Intervention Design and Evaluation in Psychology.
In this chapter, ongoing research on trust in Wikipedia is used as a case study to illustrate the design process of a support tool for Wikipedia, following the ASCE-model. This research is performed from a cognitive perspective and aims at users actively evaluating the credibility of information on Wikipedia on an article basis rather than passively relying on their trust in the source of the information (Wikipedia as a whole).